Pronto Lead Management qualifies every enquiry the moment it arrives — website, WhatsApp or email — and tells your agents exactly who to call first. Day or night, in any language.
From first message to qualified lead — see exactly what your agents receive.
Property enquiries arrive from a dozen different places. By the time an agent reads them, qualifies them and responds — the lead has already called someone else.
Studies show that responding to a lead within 5 minutes makes you 9x more likely to convert them. Most agencies take hours — or days.
Idealista, your website, WhatsApp, email — each channel needs a different response. Agents spend more time routing enquiries than selling properties.
A €1M cash buyer and a casual browser look identical in your inbox. Without qualification, your best agents waste time on tyre-kickers.
From any channel your agency uses
A natural conversation gathers intent, budget, location, timeline and contact details — in any major European language, auto-detected
Every lead is scored Hot, Warm or Cold based on intent, budget, timeline and responsiveness
A complete lead summary lands in your dashboard and inbox — ready to act on immediately
Natural, conversational qualification that feels human — not a robotic form. Gathers all the information your agents need before they pick up the phone.
Every lead is scored automatically so your agents know exactly where to focus their energy.
Clear intent, realistic budget, short timeline. Contact within the hour.
Interested but vague on timeline or budget. Nurture and follow up.
Browsing or unrealistic. Add to long-term sequence.
All your leads in one place. Sortable, filterable, and always up to date. See every conversation, score and detail at a glance.
Set your own escalation rules. If a hot lead isn't contacted within 2 hours, automatically alert the manager. You set the rules — ProntoLM enforces them.
One price. No tiers. No upsells. Every feature is included from day one — website chat, WhatsApp, email capture, dashboard, CRM integration, automation rules and multi-language support.
ProntoLM captures and qualifies leads from every channel your agency uses — without changing how you work.
Embed in minutes on any website. Works on all devices.
AI handles your WhatsApp enquiries 24/7, even while you sleep.
Enquiries to your agency email are qualified automatically.
Portal leads are intercepted and qualified before reaching your inbox.
Your CRM captures who enquired. ProntoLM captures why they enquired — their budget, timeline, whether they are a cash buyer, how serious they are. When a lead arrives in eGO from Idealista, your agent gets a name and a phone number. When it arrives via ProntoLM first, your agent gets a complete picture: "James, cash buyer, €850k budget, wants to complete in 3 months, relocating from the UK — call him now." ProntoLM works alongside your CRM, not instead of it. It fills the gap between a cold enquiry and a qualified conversation.
Most agencies feel this way — until they look at the numbers. The leads you know about are not the problem. The problem is the ones that went quiet. The buyer who enquired at 9pm on a Thursday and had a reply from another agency before your agent opened their inbox on Friday morning. The WhatsApp message that sat unread over a weekend. Research consistently shows that responding within the first 5 minutes makes you 9 times more likely to convert a lead. ProntoLM does not replace your agents — it makes sure no enquiry is ever left waiting, regardless of the hour.
Completely understandable — and this is exactly why ProntoLM is designed the way it is. The assistant introduces itself as your agency assistant, not as a robot. It has a warm, natural conversation, collects what it needs to know, and then says: "Thank you — one of our team will be in touch shortly." The personal call still happens. It just happens better — your agent already knows the client's budget and what they are looking for before dialling. For the growing share of international buyers from the UK, Germany, France and the US, an immediate intelligent response at any hour is exactly what they expect. Your reputation improves, not the opposite.
We handle everything. Adding the chat widget to your website is a single line of code — similar to a cookie notice or Google Analytics — and takes about five minutes for any web developer. If your agency uses a website builder like Wix or Squarespace, you can paste it yourself in the settings panel. If accessing your website is a problem, we create a branded qualification page at prontolm.com/your-agency-name that works identically — you simply share the link in your Idealista listings, email signature, or WhatsApp. Most agencies are fully live within five business days of signing, with no technical work required from your team.
The assistant is a qualifier, not a negotiator. It never quotes prices, confirms availability of specific listings, or makes commitments on your behalf. It asks questions, listens, and hands off to a human with a summary. Every conversation is logged in your dashboard so you have full visibility at all times. If you ever want to adjust how the assistant represents your agency — its tone, the questions it asks, what it says — we make those changes for you. You remain in complete control of how your agency is presented.
Your agency remains the Data Controller — you own the lead data. ProntoLM acts as the Data Processor, handling data strictly on your instructions and for no other purpose. This is formally defined in the service agreement. Lead data is stored securely, never shared with third parties, and deleted within 30 days of contract termination on request. The only addition to your existing privacy policy is a two-sentence note that enquiries may be handled by an AI assistant — we provide the exact wording.
A six-month contract costs €894 in total. Your average commission on a sale is probably somewhere between €5,000 and €15,000. So the question is simply: will ProntoLM help you close one additional sale in six months that you would otherwise have lost? In our experience the answer is yes — often in the first few weeks — because the leads are already arriving. They are landing in your inbox, your WhatsApp, your general enquiry address. ProntoLM means more of them get qualified before they go cold. You are not paying for new leads. You are converting more of the ones you are already paying Idealista to generate.
Yes — and we encourage it. The chatbot in the bottom right corner of this page is the real ProntoLM assistant. Have a conversation with it as if you were an interested buyer. The response your agents would receive lands immediately in a live dashboard. If you would like to see it running on your own agency website before signing anything, book a 30-minute demo and we will set it up live during the call. No commitment required.
No feature tiers. No upsells. Every agency gets the full platform from day one.
Book a 20-minute demo and we'll show you ProntoLM live on your agency's website.
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